The development and sustainability of Health Information Exchanges (HIEs) has been the subject of countless seminars, webinars, conferences, public forums, meetings and correspondence. The issues are complex; the details momentous; the alternatives numerous.
Despite the resources currently being focused on Health Information Exchange efforts there is no one single magic answer to HIE sustainability. Indeed the hope for improving public health through electronic medical records and HIEs is often overwhelmed by operational realties and the costs of implementing and managing technical, organizational and governance issues.
Why is this? In part, it is because we have failed to demonstrate clear and on-going benefits of HIE participation to providers, plans and, yes, even patients.
Whether your HIE model is state, regional or enterprise, whether your infrastructure is aggregative, federated or a hybrid, your success depends on achieving substantial participation by both providers and patients.
Whether your goal is expanding your HIE network, facilitating Provider-to-Provider communications, or enhancing consumer access to Providers, FolioMed is your key to HIE sustainability. We’ve supplied comprehensive, census Provider databases for healthcare organizations for over 30 years, from the largest academic medical facilities to individual physician practices.
HIE success is within your reach. Follow the links below to learn more about how FolioMed supports three critical aspects of HIE sustainability:
* Building Your Network
* Enhancing Provider Services
* Increasing Patient Participation and Trust
I invite you to review this information and consider how FolioMed and our Expert Provider Databases can help your HIE organization succeed—today and tomorrow.
BUILDING PROVIDER NETWORKS
How is your organization building its Provider network? Incentive arrangements? Web solicitations? EMR subsidies?
FolioMed offers a solution that works. Expert Provider Databases allow you to identify the key Providers in your region or state based on:
* Geography: Physical proximity to the HIE
* Medical Specialty: Primary Care or Specialists
* Organizational Profile: Large Groups or Solo Practices
* Affinity Relationships: Referring Patterns
* Physician Demographics: Age, Medical School
Whatever your enrollment strategy FolioMed’s Expert Provider Databases provide the tools and information for building a successful and robust Provider Network and for keeping pace with the rapid future changes in Provider populations.
ENHANCING PROVIDER SERVICES
In addition to the promise of better healthcare results for patients, HIEs promise expanded functionality and benefits for Providers and healthcare organizations. But Provider participation in HIEs requires more than simply identifying Providers for network inclusion.
FolioMed’s Expert Provider Databases can change how Providers and healthcare organizations view HIE benefits, particularly the benefits of communicating and messaging with other Providers. Through FolioMed’s Hosted Directory Service, Interactive Directory Services and Master Provider Index Management, Providers and healthcare organizations realize greater accuracy and efficiency in identifying and interacting with other care Providers. Expert Provider Databases accurately identify:
* Direct care Providers who are sending or receiving Patient information
* Indirect Providers such as consulting Providers, Lab physicians, etc
* Providers outside of the HIE network
Equally as important, Expert Provider Databases can change the way Providers interact with Patients and strengthen Provider- Patient relationships:
* Review referral options and alternatives with Patient
* Provide Patient scheduling and directional instructions
* Describe the referred to practice by organizational type, size and specialty
* Facilitate Patient permissions and referring preferences
INCREASING PATIENT TRUST AND PARTICIPATION
Patients who understand the long term benefits of HIEs and trust in HIE systems are much more likely to participate in HIEs. Increasingly states and HIEs must confront policies of Patient privacy and permissions- whether to ‘opt-in’ or ‘opt-out’ and how far permissions extend.
Ultimately trust will be the result of Patient empowerment and confidence in the ability to access, view, edit and audit their electronic medical records. FolioMed’s Expert Provider Databases enhance Patient empowerment by delivering:
* Accurate Provider contact information
* Provider location and practice types
* Indirect Providers such as Labs and Pharmacies
* Provider profiles
Expert Provider Databases provide a robust and consistent format with demographic attributes that Patients can use to easily identify and locate Providers, facilitating Provider to Patient and Patient to Provider communications and increasing critical Patient trust in the HIE.
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